Expand your business by partnering with artisJet.
Together, we can revolutionize the printing landscape in Southeast Europe.
Trg Kralja Petra I 4
ZIP 21208 S. Kamenica,
Novi Sad, Serbia
Veljko Krunić
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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
At artisJet, we believe that high-quality printing should be seamless, efficient, and tailored to the unique needs of every business. Our solutions are designed to help you unlock your full creative potential with precision and speed. From customization to streamlined production, the artisJet solutions empowers professionals like designers, creators, and production managers to take their business to the next level. Developed in collaboration with users, our solution integrates cutting-edge technology like FREEBIRD to deliver a smooth and powerful experience—built for the long run.
• Effortless Customization: Print precise effects like Braille, varnish, and gold with just one click.
• Streamlined Maintenance: Automated ink circulation ensures smoother operation and reduces downtime.
• Real-Time Monitoring: Easily monitor ink levels and usage for better control over print jobs.
• Predictable Production: Estimate time and cost to streamline your workflow and manage resources effectively.
• Versatile Print Effects: Print varnish, gold, and Braille in one go, eliminating extra steps and saving time.
• Universal Compatibility: Print directly from any design software with Hot Folder Integration for smooth workflow.
• Quick Transition: Switch from flatbed to 360-degree printing with a single click, saving time during setup.
• Nonstop Workflow: Continue printing exactly where you left off, ensuring no downtime and zero mistakes.
• Easy Integration: Integrate seamlessly into your existing systems, reducing the need for complex setup.
• Auto Ink Cleaning: Automatically cleans ink channels during printing for continuous, hassle-free operation.
• Data-Driven Insights: Access real-time analytics to optimize printer performance and job management.
• UV Lamp Efficiency: Automatically adjust UV lamps for matte or glossy finishes based on the print job requirements.
• Clean Prints Every Time: Anti-static technology ensures dust-free, high-quality prints with every job.
• Long-Term Reliability: Built to last with smarter features that help maintain consistent performance over time.
Because your ideas deserve more than a machine —they deserve the right partner. Find the artisJet solution that celebrates your creativity, inspires your journey, and ignites your impact.
Built for professionals who turn bold ideas into tangible results — from design studios and educators to signage experts and production specialists.
Empowering premium brands to deliver personalized, emotional, and unforgettable moments right at the point of connection through innovation.
From custom built machines and robotic workflows to API-driven software integration: we help create seamless scalable solutions across physical/digital platforms.
